Welcome to Ree's Kitchen! By purchasing food or services from our food truck, you agree to the following terms and conditions. Please read them carefully.
1. General Terms
- These terms and conditions apply to all purchases made at "Ree's Kitchen" or through any related services, including online orders or catering services.
- By placing an order, you are agreeing to these terms and conditions, which may be updated from time to time. Please review them periodically.
2. Orders and Payment
- All orders are subject to availability and are processed on a first-come, first-served basis.
- Payment is due at the time of purchase. We accept [TBD].
- Prices are subject to change without prior notice, but we will inform customers of price changes when possible.
3. Order Modifications and Cancellations
- Due to the nature of our business, we do not accept order cancellations once order deadline has passed. The order deadline is the following Friday of the order placement's date.
- If you have any special dietary requests or need modifications to your order, please inform us at the time of ordering. While we will do our best to accommodate your needs, we cannot make any changes after the order deadline. The order deadline is the following Friday of the order placement's date.
4. Refunds and Returns
- Due to food safety and hygiene regulations, we cannot accept returns or exchanges on food once it has been served.
- If there is a mistake with your order (incorrect item or missing components), please notify us immediately, and we will do our best to correct the issue.
- Refunds may be considered on a case-by-case basis, depending on the situation and at the discretion of management.
5. Allergens and Dietary Restrictions
- We make every effort to accommodate common allergens and dietary restrictions, but we cannot guarantee that our food is free from cross-contamination.
- It is your responsibility to inform us of any allergies or dietary restrictions before placing an order.
- We are not liable for any adverse reactions to food consumed, including but not limited to allergies, intolerances, or sensitivities.
6. Food Safety and Quality
- We pride ourselves on using fresh ingredients and following food safety standards. However, as with all prepared food, there is an inherent risk associated with consuming food items. If you experience any concerns related to food safety or quality, please notify us immediately.
7. Health and Safety
- For your safety, please ensure that you consume food as soon as possible after it is served. We are not responsible for food that has been left out or stored improperly after purchase.
- We reserve the right to refuse service to any individual who poses a health or safety risk to others.
8. Liability
- Ree's Kitchen is not responsible for any damage, injury, or loss caused by the consumption of our food, or for any issues arising from events outside of our control (e.g., weather, traffic, delays, etc.).
- By placing an order, you agree to hold Ree's Kitchen harmless from any liability related to food consumption.
9. Privacy and Data Protection
- Any personal data provided during your order will be kept secure and used only for the purpose of processing your transaction.
- We respect your privacy and will not share your personal information with third parties unless required by law.
10. Special Events and Catering
- For events or catering services, specific terms may apply, including minimum order amounts, deposits, and cancellation policies.
- Please inquire with us for further details if you wish to book our truck for a private event, party, or catering.
11. Modifications to Terms
- Ree's Kitchen reserves the right to update or modify these terms and conditions at any time without prior notice. Updated terms will be posted on-site or communicated directly to customers where necessary.
12. Governing Law
- These terms and conditions are governed by the laws of Illinois in the United States of America, and any disputes will be resolved within the jurisdiction of Chicago, IL, USA.
Thank you for supporting Ree's Kitchen! We look forward to serving you delicious food and providing an exceptional experience.
