At Ree's Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our food truck or interact with our services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: When you place an order or inquire about our services, we may ask for your name, phone number, email address, payment details, and other necessary information to process your order.
- Payment Information: We collect payment details (credit/debit card information, mobile payment info) through secure payment gateways to process transactions.
- Order Details: Information about your orders, including food choices, special requests, and delivery information (if applicable).
- Communication Information: Any feedback, questions, or concerns you share with us through our website, social media, or directly at the food truck.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To fulfill and process your food orders, including handling payments and providing customer support.
- Improving Customer Experience: To enhance our menu, service, and overall customer experience based on your feedback and preferences.
- Communication: To provide updates about our food truck's locations, hours of operation, new menu items, or promotions (if you have opted to receive communications).
- Marketing and Promotions: With your consent, we may use your email or phone number to send promotional materials, special offers, and updates. You can opt out of these communications at any time.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of Ree's Kitchen, our customers, or others.
3. How We Protect Your Information
- Secure Transactions: We use industry-standard encryption technologies to protect your payment and personal information during transactions.
- Data Storage: Your personal information is stored securely and access is limited to authorized personnel only. We implement appropriate physical, electronic, and managerial procedures to safeguard your information.
- Payment Gateway: We do not store your credit card details. Payments are processed through third-party payment processors, which are responsible for the security of your payment data.
4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, delivery services) to complete transactions or provide services on our behalf. These providers are obligated to protect your information and use it only for the purpose of providing services to us.
- Legal Compliance: We may disclose your information if required by law, to comply with legal obligations, or to protect the rights and safety of Ree's Kitchen, our customers, or others.
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to collect information about your usage of our website or online services. These technologies help us understand how users interact with our site, improve functionality, and provide a more personalized experience.
- Cookies: Small data files stored on your device that help us remember your preferences and enhance your experience on our website.
- Analytics: We may use third-party analytics tools (e.g., Google Analytics) to track website usage and gather insights on user behavior.
You can disable cookies in your browser settings, but this may impact your ability to use some features of our website or online ordering systems.
6. Your Rights and Choices
- Opting Out of Communications: You can opt out of receiving promotional emails, texts, or other marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.
- Access to Your Information: You may request access to the personal information we have collected about you. If you need to update or correct your details, please contact us.
- Data Deletion: If you wish to delete your personal data or stop receiving communications, please contact us, and we will take the necessary steps to fulfill your request, subject to any legal obligations we may have.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information. Please order on your child's behalf.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website or communicated directly to customers. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
- Email: [Your Email Address]
- Phone: [Your Phone Number]
- Address: [Your Business Address]
Thank you for trusting Ree's Kitchen with your information. We are committed to keeping your data safe and ensuring a positive experience with our food and services.
